100Knots

Terms & Conditions

Last Updated: 17/09/2024

When you use our website, www.100knots.au, you accept our Terms and Conditions. Please read them carefully. Your access to and use of the Website, including your order of products through the Website, is governed by these Terms and Conditions.

1. Limited License

(a) www.100knots.au is a website where you can browse, select, and order products from 100 Knots PTY LTD ABN 26680329882 (100 Knots, us, or we).

(b) We grant you a limited, revocable license to access and use the www.100knots.au website (Website) and its content in accordance with these Terms and Conditions.

(c) You may display, print, or download the content of our Website for personal use only. Any other use, including commercial use, requires our prior written consent.

(d) Some content on our Website may be subject to additional terms and conditions, especially content accessed via third-party links. In the case of inconsistency between these terms and third-party terms:

  • These Terms prevail in relation to the use of our Website.
  • The additional terms prevail for the third party’s services or website.

(e) You cannot use our Website or any part of it for any commercial use or for public display (commercial or non-commercial) without our written consent.

(f) We reserve the right to suspend, terminate, or otherwise modify your licence at any time, without notice, at our sole discretion.

(g) By continuing to use the Website, you agree to comply with these Terms and any relevant laws.

2. Your Use of Our Website

(a) When using our Website, you agree not to:

  • Distribute or copy any part of the Website without our written consent.
  • Alter, modify, or interfere with the Website in any unauthorized manner.
  • Access third-party content on our Website except as expressly authorized.
  • Use the Website in a way that is illegal, deceptive, offensive, or violates any law or the rights of others.
  • Use automated systems, bots, or spiders to collect information from the Website without our consent.
  • Collect or harvest personal information from the Website without consent.

(b) We reserve the right to monitor, alter, or remove any content from the Website at our discretion.

3. Privacy Policy

By using the Website, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal information.

4. Your Account

(a) You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or mobile device.

(b) You agree to accept responsibility for all activities that occur under your account. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

(c) You must be 18 years or older to place orders on the Website. If you are under 18, a parent or guardian must supervise your use of the Website.

5. Placing Orders for Products

(a) By placing an order through the Website, you offer to purchase the product at the stated price, including any delivery charges and taxes.

(b) We reserve the right to request additional information to process your order. We may cancel or reject an order if the product is unavailable or if there is an error in the price or product description.

(c) Your order is confirmed once we send you an email confirmation. If we reject your order, we will notify you and refund any payments made.

6. Delivery of Products

(a) We only deliver within Australia. Delivery times may vary depending on your location.

(b) You agree to be present to accept the delivery or arrange for an authorized person to receive the order on your behalf.

(c) If no one is available to accept the delivery, you may need to reschedule, and additional delivery fees may apply.

(d) We are not liable for any delay or failure to deliver products if the delay or failure is caused by events outside our reasonable control.

7. Refunds, Returns, and Cancellations

(a) We comply with Australian consumer law regarding refunds and returns. You are entitled to a refund, replacement, or repair if the product is faulty, incorrect, or does not match the description.

(b) If you wish to cancel an order, you must notify us before the order is dispatched. If the product has already been dispatched, you will need to return the product in accordance with our Returns Policy.

(c) If a product is damaged or faulty upon delivery, you must notify us within 14 days. Once a parcel is opened, it cannot be refused at the point of delivery.

(d) We reserve the right to cancel an order at any time if the product is unavailable, if there is an error in pricing, or if we believe the order breaches these Terms and Conditions.

8. Pricing and Availability

(a) Prices for products are subject to change without notice. If a pricing error is identified, we may cancel the order and refund any payments made.

(b) We make every effort to ensure that product descriptions and availability are accurate, but we do not guarantee that information is error-free. If a product is out of stock or inaccurately described, we reserve the right to cancel your order and offer a refund.

9. Payment Methods

(a) We accept payments through WooPay, powered by Stripe, which includes Visa, Mastercard, and other supported payment methods.

(b) By making a payment, you authorize us to debit your account for the total amount of your order, including applicable taxes and shipping fees.

(c) We are not responsible for any delays in payment processing caused by third-party providers.

10. Risk and Title

Risk and title to a product pass to you when the product is delivered to the delivery address provided in your order.

11. Warranties and Liability

(a) We provide the Website and products on an “as is” and “as available” basis. We disclaim all warranties, express or implied, to the fullest extent permitted by law, including any warranties of merchantability, fitness for a particular purpose, or non-infringement.

(b) We are not liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Website or products.

(c) Our liability is limited to the value of the product in question or the amount paid for it.

(d) Nothing in these Terms excludes any warranties or liabilities that cannot be excluded under Australian consumer law.

12. Intellectual Property

(a) All content on the Website, including logos, trademarks, and software, is owned by 100 Knots PTY LTD or its licensors and is protected by intellectual property laws.

(b) You may not reproduce, distribute, or modify any content from the Website without our written permission.

13. Automated Systems and Data Scraping

You are prohibited from using automated systems, including bots and spiders, to access or scrape data from the Website for commercial purposes. Violations of this clause may result in account termination and legal action.

14. Indemnity

You agree to indemnify and hold harmless 100 Knots PTY LTD, its officers, employees, and agents from any claims, damages, liabilities, and expenses arising from your use of the Website, violation of these Terms, or infringement of any rights of a third party.

15. Termination

We reserve the right to suspend or terminate your access to the Website if you breach these Terms, engage in unlawful activities, or act in a way that violates our policies.

16. Changes to Terms

We may revise these Terms at any time by updating this page. Continued use of the Website after any changes constitutes acceptance of the updated Terms.

17. Governing Law

These Terms are governed by the laws of Australia. Any disputes arising under these Terms shall be resolved in accordance with Australian law and subject to the exclusive jurisdiction of the courts of Tasmania.