Ordering and Shipping
Placing an order with 100 Knots is easy! Simply browse our products, add the items you want to your cart, and proceed to checkout. You’ll receive a confirmation email once your order is placed.
A backorder is an order for a product that is currently out of stock. You will need to contact us to place a backorder.
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. All transactions are encrypted for your security.
Delivery times vary based on your location and the availability of the products. Typically, orders are processed within 1-2 business days and shipped within 5-7 business days.
Currently, we only ship within Australia. We hope to expand our shipping options in the future.
Products and Inventory
If a product is out of stock, you can contact us to place an order.
Absolutely! Our team has over 15 years of experience in the marine industry and is happy to help you choose the right products for your needs. Feel free to contact us for personalized recommendations.
Returns and Exchanges
We offer a 14-day return policy on most items. Products must be in their original condition and packaging. Please visit our Returns & Exchanges page for more details.
To return an item, please contact our customer service team to initiate the process. You will receive instructions on how to return your product.
Yes, exchanges are available for most items. Contact our customer service team to arrange an exchange.